{"id":9870,"date":"2024-02-08T10:31:00","date_gmt":"2024-02-08T09:31:00","guid":{"rendered":"\/support\/"},"modified":"2024-02-22T14:16:02","modified_gmt":"2024-02-22T13:16:02","slug":"support","status":"publish","type":"page","link":"\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":" \n \n\n \n \n \n \n \n \n \n
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Support<\/h1>\n

Please contact our sales department at the project stage. Our experienced specialists will be happy to advise you, demonstrate our products in your home and provide you with a free, no-obligation quote.<\/p>\n \n <\/div>\n

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Our telephone hotline is available to our customers during the warranty period of a delivered product. You will receive the telephone extension number from our head office after specifying the purchased product with our article and invoice number.<\/p>\n

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Handling of repairs and loans:<\/h2>\n

We handle repairs in accordance with the RMA procedure.<\/p>\n<\/div>\n \n <\/div>\n

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You can apply for an RMA number directly online.<\/p>\n

A description and an RMA form can be found under Downloads<\/a>.<\/p>\n

Here you will also find our conditions \/ form for the loan of test products.<\/p>\n \n <\/div>\n <\/div>\n <\/div>\n\n

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RMA<\/span>-Formular<\/h2>\n\t\t\t\t
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Please fill-in our form and send it to MASS. You will receive a RMA number right away.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t

\n\t\t\t\tContact informations<\/legend>\n\t\t\t\t\n\t\t\t\t